Project Manager

San José, Costa Rica
Full time

Job Summary

The Project Manager is responsible for the full life-cycle of multiple Professional Services Software Implementation projects. This will include creating and leading multiple software implementation plans working directly with Customers, consulting staff and PS team members to ensure assigned projects are completed on schedule and within budget. 

Duties & Responsibilities

  • Actively supports project leadership on multiple business engagements for software implementation projects 
  • Lead the project execution by maintaining a clear plan, managing scope, addressing risks/issues and managing the budget 
  • Assists project leadership with team stand-up calls; Identify and resolve blockers 
  • Collaborates across teams to mitigate dependencies and risks; defines and documents policies, requirements and best practices 
  • Reports Project status and progress to upper management and stakeholders 
  • Facilitates onsite / offshore communications with Project Consultants, Customers, Partners and other project stakeholders 
  • Works with direct supervision of project management leadership 
  • Manages multiple projects simultaneously 
  • Highly independent, initiative driven to lead program portfolio projects and team members 
  • Manages multiple complex projects and/or perform on moderately complex program management project(s) 

Requirements & Qualifications

  • 3-5 years of relatable Project Management Experience ideally within a software implementation environment 
  • Bachelor’s Degree in IT, Business Administration, construction, engineering, or equivalent field experience. 
  • Ability to work directly with customers and communicate effectively using industry terms 
  • Ability to assess situations quickly and offer solutions relevant to business processes 
  • Accountability – takes ownership and responsibility for all assignments and ensure they are followed through to completion 
  • Ability to apply strong analytical and problem-solving skills to assist in establishing, improving and driving adoption of the PMO business processes; producing detailed written/visual documentation and presentations 
  • Customer Service – approach our internal teams and business partners as customers and ensure we are delivering a quality service 
  • Ability to work collaboratively across teams 
  • Strong understanding of project management reporting including project status, milestones, financial reporting, forecasting and benchmarking 
  • Ability to work under pressure and meet tight deadlines while still maintaining high quality standards 
  • Exemplifies strong initiative and management skills 
  • Strong interpersonal skills to resolve problems in a professional manner 
  • Effectively manage, coordinate communication and activities between cross functional technical and business teams to meet tight deadlines while still maintaining high quality standards 
  • Highly motivated, innovative and self-directed 
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